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Assessing the effects of personality traits on the service quality of Korean logistics personnel

Kim, Young-Ei; Tai, Simon W.; Lee, Jung-Wan

World review of entrepreneurship, management and sustainable development. Volume 5:Number 3 (2009); pp 311-324 -- Inderscience Publishers

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Assessing the effects of personality traits on the service quality of Korean logistics personnel

Kim, Young-Ei; Tai, Simon W.; Lee, Jung-Wan

World review of entrepreneurship, management and sustainable development. Volume 5:Number 3 (2009, January 1st); pp 311-324 -- Inderscience Publishers

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